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Terms of service

PRO GAME ROOMS

TERMS OF SERVICE

Effective Date: January 6, 2026

1. Introduction

Welcome to Pro Game Rooms, operated by Spell Purvis Holdings LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of progamerooms.com and any related services, tools, content, and features (collectively, the “Services”).

By accessing or using the Services, you agree to be legally bound by these Terms. If you do not agree, you must not use the Services.

2. Eligibility

You must be at least 18 years old and capable of forming a binding legal agreement to use the Services.

If you use the Services on behalf of a business or legal entity, you represent and warrant that you have authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

Certain features may require account creation. You agree to provide accurate, current, and complete information and to keep your account updated.

3.2 Account Responsibility

You are solely responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities conducted through your account

  • Immediately notifying us of unauthorized access

We are not liable for losses caused by unauthorized account use.

4. Orders, Products & Payments

4.1 Product Descriptions

We strive to provide accurate descriptions; however, we do not guarantee that product descriptions, images, specifications, dimensions, colors, lead times, or availability are error-free or exact. Variations may occur due to manufacturing, lighting, materials, or supplier updates.

4.2 Pricing

Prices are subject to change without notice. We reserve the right to correct pricing errors and cancel affected orders, even after confirmation.

4.3 Payment Processing

Payments are processed through third-party providers (e.g., Shopify Payments, Affirm, PayPal). We do not store full payment card data.

By submitting payment, you authorize us and our processors to charge the provided payment method for all applicable amounts.

4.4 Order Acceptance

All orders are subject to acceptance. We reserve the right to refuse or cancel orders for reasons including but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraud or abuse

  • Inability to verify payment or customer information

5. Shipping, Delivery & Risk of Loss

5.1 Drop-Shipping Model

Many products are fulfilled directly by third-party manufacturers or logistics providers. Delivery timelines are estimates only and not guaranteed.

5.2 Freight & Access Requirements

You are responsible for ensuring:

  • Adequate delivery access (gates, stairs, elevators, ceiling height, weight limits)

  • Local permits or HOA approvals

  • Presence to receive freight deliveries when required

Failed deliveries, re-delivery fees, storage charges, or access issues are the customer’s responsibility.

5.3 Risk of Loss

Title and risk of loss transfer to you upon delivery to the carrier, not final destination.

6. Returns, Refunds & Cancellations

All returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy, which is incorporated by reference.

Due to the custom, freight, or made-to-order nature of many products, returns may be limited or unavailable.

7. Manufacturer Warranties & Product Issues

Products may include manufacturer warranties, which are solely between you and the manufacturer.

We are not responsible for:

  • Manufacturer defects

  • Warranty claims

  • Product recalls

  • Performance expectations beyond stated specifications

We will assist with coordination where reasonable but make no guarantees.

8. Intellectual Property

8.1 Ownership

All content, trademarks, logos, graphics, designs, text, and software are owned by Spell Purvis Holdings LLC or its licensors and are protected by applicable intellectual property laws.

8.2 Limited License

You are granted a limited, revocable, non-transferable license to access the Services for personal, non-commercial use.

8.3 Restrictions

You may not:

  • Reproduce, distribute, or exploit content without permission

  • Use trademarks, branding, or meta tags without authorization

  • Scrape, crawl, or automate access to the Services

9. User Content

By submitting content (reviews, photos, testimonials, inquiries), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, display, reproduce, modify, and distribute such content for business purposes.

We may remove User Content at our discretion.

10. Prohibited Conduct

You agree not to:

  • Violate laws or third-party rights

  • Interfere with site functionality or security

  • Attempt unauthorized access

  • Engage in fraudulent or abusive purchasing behavior

11. Disclaimers

11.1 “AS IS”

The Services and products are provided “AS IS” and “AS AVAILABLE.”

11.2 No Guarantees

We disclaim all warranties, express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Accuracy of product descriptions

  • Uninterrupted or error-free operation

12. Limitation of Liability

To the maximum extent permitted by law, Spell Purvis Holdings LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:

  • Lost profits

  • Delivery delays

  • Product performance issues

  • Third-party supplier failures

Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Spell Purvis Holdings LLC from claims arising out of:

  • Your use of the Services

  • Your breach of these Terms

  • Your violation of any law or third-party rights

14. Termination

We may suspend or terminate access to the Services at any time, with or without notice, for any reason, including violations of these Terms.

15. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

16. Dispute Resolution & Arbitration

Informal Resolution

Disputes must first be submitted in writing to support@progamerooms.com within 30 days.

Binding Arbitration

Unresolved disputes shall be resolved by binding arbitration administered by the American Arbitration Association in Texas.

Class Action Waiver

All disputes must be brought individually. Class actions, representative actions, and consolidated claims are waived.

Exceptions

Claims eligible for small claims court or seeking injunctive relief for IP violations are excluded.

17. Changes to Terms

We may update these Terms at any time. Continued use of the Services constitutes acceptance of revised Terms.

18. Miscellaneous

  • Severability: Invalid provisions do not affect enforceability

  • Entire Agreement: These Terms constitute the entire agreement

  • No Waiver: Failure to enforce is not a waiver

19. Contact Information

Spell Purvis Holdings LLC
DBA Pro Game Rooms

2186 Jackson Keller Rd, Suite 2022
San Antonio, TX 78213
United States

📧 support@progamerooms.com
📞 1-210-816-0037