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Privacy policy

PRO GAME ROOMS

PRIVACY POLICY

Effective Date: January 6, 2026

1. Introduction

Spell Purvis Holdings LLC, doing business as Pro Game Rooms (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit progamerooms.com and related services (collectively, the “Service”).

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.

2. Definitions

  • Company: Spell Purvis Holdings LLC, United States

  • Website: progamerooms.com

  • Personal Information / Personal Data: Information that identifies or relates to an identifiable individual

  • Service Providers: Third parties who process data on our behalf

  • You: Any visitor, customer, or user of the Service

3. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Order and transaction details

  • Communications with customer support

b. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Referring URLs

  • Cookies and tracking identifiers

c. Payment Information

Payment details are processed directly by third-party payment processors (e.g., Shopify Payments, Affirm, Shop Pay). We do not store full credit card numbers.

4. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate order updates and customer support responses

  • Prevent fraud and unauthorized transactions

  • Improve website functionality and user experience

  • Send marketing and promotional communications (you may opt out)

  • Comply with legal, tax, and regulatory requirements

5. Advertising, Analytics & Tracking Technologies

We use third-party tools such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook / Instagram)

  • Email marketing platforms

  • Conversion tracking and remarketing tools

These services may use cookies, pixels, and similar technologies to collect information about your interactions with our website.

You can manage cookie preferences through your browser settings.

6. Sharing Your Information

We may share your information with:

  • Service Providers (payment processors, freight carriers, IT providers)

  • Advertising & analytics partners

  • Affiliates or business successors in the event of a merger or sale

  • Legal authorities when required by law or to protect our rights

We do not sell personal information for monetary consideration.

7. Data Retention

We retain personal information as long as necessary to:

  • Fulfill business and contractual obligations

  • Comply with tax, accounting, fraud prevention, and legal requirements

  • Resolve disputes and enforce agreements

Retention periods may vary depending on data type and legal obligations.

8. Data Security

We implement commercially reasonable safeguards including:

  • SSL encryption

  • Secure servers

  • Restricted access controls

  • Use of reputable third-party processors

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Object to or restrict processing

  • Request data portability

California Residents (CCPA / CPRA)

California residents may also have the right to:

  • Know what personal data is collected

  • Request deletion

  • Opt out of the “sale” or “sharing” of personal data

We do not sell personal information.

To exercise your rights, contact us at support@progamerooms.com.

10. Children’s Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. International Data Transfers

Your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using our Service, you consent to such transfers.

12. Third-Party Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect upon posting with a revised effective date.

Your continued use of the Service constitutes acceptance of the updated policy.

14. Contact Information

Spell Purvis Holdings LLC
DBA Pro Game Rooms

Email: support@progamerooms.com
Phone: 1-210-816-0037
Address:
2186 Jackson Keller Rd, Suite 2022
San Antonio, TX 78213
United States